Our Team

HNF Property provide advice and expertise across the full spectrum of property types and matters.

Operating throughout London, Surrey and Kent, we moved to Croydon in 2008 to what we believe will become the most significant business and retail hub south of the Thames. We are active members of the develop Croydon partnership and able to comment on all investment and development opportunities.

John Naylor

John Naylor is one of founding partners of HNF Property.

Educated in London, he obtained his professional qualifications at Central London University becoming a Chartered Surveyor in 1987. Having worked in virtually every aspect of residential and commercial property over the years, he is now responsible for property management where he finds that his wide range of skills are continually called upon.

John has been actively involved with the RICS both as the secretary for the London Junior Branch Golf Society and the chairman of examiners for candidates taking their APC all of which has taken him throughout the country over the years.

Advising clients on property investment and the best way to manage these as well as dealing with the legal aspects, maintenance and valuation aspects of property he oversees a large team dealing with a large variety of property.

While John would describe himself as a property man through and through enjoying all aspects of the work he does, he discovered cycling when the office team raised £3,500 for charity in 2013. John is now a keen cyclist and golfer, enjoying outdoor activities and a new challenge.

Should you wish to discuss any aspect relating to your property investments you can contact John on 020 8766 0123.

Peter Friend

Peter Friend is a partner at HNF Property, having co-founded the practice with John Naylor in 1992.

Educated in London and Exeter University, Peter qualified as a Chartered Surveyor in 1997 and has over 25 years experience in matters relating to residential and commercial property.

Within the business Peter specialises in matters relating to commercial and residential investment and development and oversees the busy Commercial Agency team generally. Peter also undertakes a variety of valuation work for clients and also acts as an LPA Receiver for specific lenders.

In his spare time Peter dedicates a great deal of time to coaching Youth Rugby, passing on years of hard won experience as a front row forward during his playing career, he is also a regular spectator at Twickenham.

Out of season the squash and tennis courts beckon. Peter enjoys travelling when other commitments allow.

Please feel free to contact Peter on 020 8766 0123 to discuss any investment development or agency matter he may be able to assist you with.

Theresa Hustwitt AssocRICS MIRPM – Property Manager

Theresa has been involved in property management for the whole of her professional career. She is a member of the Institute of Residential Property Managers, having passed both the affiliate and membership exams and is an Associate of the Royal Institute of Chartered Surveyors.

She has extensive knowledge of property accounting and currently has responsibility for providing service charge management primarily within elements of commercial and mixed portfolio management within her portfolio.

“I enjoy the problem solving element of property management, particularly the legal and accounting aspects although in the recent past my involvement with the underpinning and stabilising of a block adjacent to a railway line has been of particular interest”.

Jay Ward – Agency Manager

Jay is one of the Senior Members of Staff whose overall responsibility is to head an Agency Department that deals with both Commercial and Residential Property.

He has over twenty years’ experience in the field and has vast experience within the area dealing with Sales, Lettings and Acquisitions in the suburbs of London.

He has a vast network of contacts including investors holding individual properties and large portfolios.

On the Commercial side Jay has an active database of local and multiple tenants who are continuously looking for retail, office and industrial properties to rent.

He also handles a constant stream of Residential tenants looking for property.

Since joining HNF Property he has been responsible for pushing forward the Commercial Agency side of the business and is in the process of developing a strong Residential Agency Department.

Jay is a dedicated, enthusiastic and hardworking individual able to handle property transactions of all types. He has a high standard of customer service and a good understanding of the market.

Please feel free to contact Jay on 020 8603 5502 to discuss any investment or agency matter.

Client testimonials

Davide Sands

They were very quick and helpful in dealing with my query. Thanks very much.

Kris Kaczmarczyk

Tenant of a commercial unit

I am a tenant of a commercial unit in Mitcham. All maintenance issues reported to HNF Property are attended to immediately. The staff is very friendly, efficient and helpful.

Philip Moyle
Director / Lavender & Farrell Ltd

We'd recommend HNF

HNF Property have managed a mixed commercial portfolio on behalf of Lavender & Farrell since 2009. We have always found the entire team to be very professional in all aspects of commercial (management) from finding the potential tenant to rent collection, hence we have absolutely no hesitation in recommending HNF Property to any prospective client.

Trevor Hallesy
Residents Association, Highbury Grove Court

Courteous and Professional

Although the relationship between Residents Association and Managing Agents can often be challenging, I have always found the staff at HNF Property to be both courteous and professional.

Robert Whitaker
RTM Director

Supervision and organisation

HNF have been our managing agents since 2006. During the past 10 years they have always been available to sort out any problems and to ensure the efficient running of the block. They have organised and supervised the painting of both the exterior and interior of the block, and have guided us to build up a fund to carry out more works in the future at minimal additional cost to the owners. The block is well maintained inside and out thanks to the cleaners and gardeners employed by HNF which helps project the block in a favourable way to new purchasers or tenants. I would recommend HNF to anyone looking for a reliable and reasonably priced managing agent which still maintains a personal touch.

Major Llewelyn Davies

Friendly and helpful

There are some who regard the managing agents of their block of flats as an 'opponent'. Some find their agents to be obstructive and prone to overuse of the word - 'no'. For twenty eight years I found the managing agents of my block to be cheerful, helpful, cooperative, interested, and an ally against the exigencies of life. I like to think they have became friends.

Geoff Moore

Forward thinking

After being let down extremely badly by our last couple of Managing Agents we are very happy with HNF. Our main contact, Theresa, is always extremely helpful and friendly and the contractors HNF have supplied have been up to the mark and reasonably priced. Unlike our previous agents HNF Property have helped us to prioritise effectively on works that need to be done in a block of flats which is showing its age, and, for the first time in years, we have managed to end the year with a surplus of funds. Quite an achievement.

Mr and Mrs Price
AST Landlords

Excellent service

The firm has looked after our property since 1974 and during that time have given excellent service. They have kept us regularly informed of repairs needing doing and then supervised these as well as generally managing tenants etc. We feel fortunate in having such a firm to look after things in our absence.

Reliable service

As we live overseas, we feel fortunate in having HNF to look after things in our absence.

Speedy Letting

HNF Property let our flat within 2 days of marketing, we were delighted.

Value for money

I was pleased to find a letting agent that offered genuine value for money with realistic fees.